Refund policy

You can always contact us for any return question at hello@thekebabsmith.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / Non-returnable items
Due to the perishable nature of our product we cannot accept returns or exchange the product once the order has been shipped. You can always contact us for any return question at hello@thekebabsmith.com.

Refunds
We will notify you once we’ve evaluated the situation with damaged goods, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at hello@thekebabsmith.com.